FAQs



Frequently Asked Questions

  • What areas do you provide service in?

    We proudly serve Clearwater, St. Petersburg, and all surrounding areas throughout the Tampa Bay region. Whether it’s a local transfer or a longer-distance ride, we’ve got you covered.

  • How far in advance should I book my ride?

    We recommend booking at least 24 hours in advance to ensure availability, especially for airport transfers or special events. However, we do our best to accommodate last-minute requests whenever possible.

  • What types of vehicles do you offer?

    Emerald Luxury Transport offers a fleet of premium black cars and luxury SUVs, perfect for airport travel, corporate transportation, and special occasions. All vehicles are meticulously maintained for your comfort and safety.

  • Are your drivers licensed and insured?

    Yes, all of our drivers are fully licensed, insured, and professionally trained. Our lead driver also brings a military background, ensuring the highest standards of safety, reliability, and professionalism.

  • What is included in a black car service?

    Black car service offers luxury transportation in premium sedans or SUVs with professional chauffeurs. It includes door-to-door pickup and drop-off, climate control, leather seating, and a smooth, discreet ride ideal for business or personal use.

  • How early should I schedule an airport transfer?

    It's best to book airport transfers at least 24 hours in advance. This allows for timely coordination and ensures your chauffeur arrives punctually to accommodate flight schedules, including delays or early arrivals.

  • Can I book transportation for a corporate group or meeting?

    Yes, corporate transportation services can accommodate individuals or groups attending business meetings, conferences, or company events. Vehicles are equipped with amenities like Wi-Fi and power outlets for on-the-go productivity.

  • What is hourly chauffeur service, and how does it work?

    Hourly chauffeur service allows you to reserve a vehicle and driver for a specific duration. This flexible option is ideal for multiple stops, meetings, or events where you want the car to stay with you.

  • How do point-to-point transfers differ from hourly service?

    Point-to-point transfers provide direct transportation between two fixed locations. Unlike hourly service, the vehicle does not remain with you after drop-off, making it a cost-effective option for one-way trips.

  • Can I reserve a car for special events like weddings or galas?

    Yes, special event transportation is perfect for occasions such as weddings, proms, galas, and parties. Chauffeurs ensure on-time arrivals and elegant service tailored to the event’s formality and schedule.

  • Is VIP and celebrity transport discreet and secure?

    Absolutely. VIP and celebrity transport emphasizes confidentiality, security, and comfort. Chauffeurs are trained in discretion, and vehicles may offer tinted windows and private entry options.

  • Are hotel and resort transfers available for out-of-town guests?

    Yes, hotel and resort transfers offer luxury transportation for guests arriving or departing from accommodations. This service provides a seamless travel experience to or from airports, local attractions, or business venues.

HAPPY CUSTOMERS!

What our customers say


A row of black stars on a white background.

Great experience!! Eric was prompt taking us to the airport and picking us up upon our return. Felt very safe with him behind the wheel. We will definitely refer Eric and call upon him in the future.

Fran R.

A row of black stars on a white background.

Eric has been one of the most responsive and punctual drivers I have ever used. Always has a clean vehicle, conducts himself in a professional manner and has never been a minute late. Would give over 5 stars if I could.

Jackson H.

A row of black stars on a white background.

Excellent service driver is always on time, always a clean car very professional. I am foreigner, and I have had many issues with Uber drivers. with Emerald luxury transport I feel very safe and comfortable throughout the whole ride, thank you again I will Definitely use you in the future!

Mariya L.

A row of black stars on a white background.

Extremely professional and reliable. Immediate, courteous and continuous response to my many questions and adjustments. Vehicle was clean, comfortable, and spacious with great lights and sound. Eric was a pro - I highly recommend!!

Lin G.

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